Customer Support - GPS Products, Crystal Oscillators

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Our latest product catalog is packed with the information on the precise solutions for your timing and synchronization needs. TO ACCESS, CLICK HERE.

Data Sheets. Product Information and more. To download information that could be critical to your business, TO ACCESS, CLICK HERE.

SymmTime 2008 Now Available! Download a free, convenient multi-zone desktop time utility that automatically synchronizes your system clock to any accessible NTP server. Click here.

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Symmetricom Global Services (SGS) is the dedicated services division of Symmetricom, Inc. We are 100% focused on service, supporting Symmetricom equipment throughout the world.

Our Quality system is certified to Telcordia GR-2981-CORE and ISO-9001/2000. We also conduct regular customer satisfaction surveys to continually improve your support experience. Our global reach, trusted expertise and focus on our customers ensure you will have one of the best support experiences in the industry. Our service products are organized into three main categories

Maintenance
Training
Installation

Maintenance Programs
Our maintenance programs are aimed to support the successful application of your Symmetricom products. These maintenance programs are designed to help you increase efficiency and save money.

Our maintenance programs include:

Technical Support
On-Site Maintenance
Extended Warranty
Network Time Server Express Loaner Service
Direct Cesium Tube Replacement
Calibration
Repair

Training Programs
Our training programs maximize your equipment investment. They help you to quickly resolve a technical problem if one arises. The end result is that if a problem ever occurs, your personnel can assist in returning the unit to normal service promptly.

Our training programs include:

Product Training
Custom Training
Training License (Train-The-Trainer) Programs

Installation Services
To make sure the job is done right, we offer complete installation services on Symmetricom hardware products. We adhere to strict quality controls and always use our certified installation personnel.

Our installation services include:

Installation Service
Site Survey

To request a quote on any of these services, click here.

The Effect of the New Daylight Saving Rules on Symmetricom TTM products
Get information on how Symmetricom has completed simulation testing of all of our time and frequency receivers, time and frequency processor modules and network time servers to characterize their behaviors for the new rules. Click here to view.

For additional information, please contact:

Worldwide Telephone: 1-408-428-7907
Toll Free in USA: 1-888-FOR-SYMM (367-7966)
Fax: (707) 527-6640
Mail: Symmetricom Customer Service Center
3750 Westwind Blvd.
Santa Rosa, CA 95403
U.S.A.
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